For shipping companies
Fewer incidents start with people. So should the fix.
Conflict, bullying and communication breakdown on board are operational risks. MarNero helps ship managers recognise them early and deal with them before they turn into incidents, complaints or lost crew.
What it looks like
Three patterns ship managers recognise.
Silence on the bridge
Junior officers do not challenge. Handovers are incomplete. Near-misses stay unreported because nobody wants the conversation.
Friction between groups
Rank, nationality and contract type turn ordinary disagreements into lasting divisions that affect watchkeeping and morale.
Bullying and harassment
Behaviour that is tolerated for months, then surfaces as a complaint, an injury or a resignation.
How MarNero works with companies
Three ways in.
Training for officers and crew leaders
Practical programmes on early signals, difficult conversations and handovers without blame. Video lessons plus live sessions online.
Mediation for live conflicts
A neutral, confidential process for crew members, or between ship and shore, when a disagreement has stopped moving.
Start with a conversation
A first call to look at the situation in your fleet and decide what, if anything, is needed. No obligation.
Process
From first call to follow-up.
01
Conversation
You describe the situation. MarNero listens and asks.
02
Scope
Format, participants and timing are agreed in writing.
03
Delivery
Training or mediation, run online around the crew’s rotation.
04
Follow-up
A short debrief and clear next steps for the company.
Contact
Talk about your fleet.
Describe the situation in a few lines. A reply follows by email.